Privacy Policy
How we collect, use, and protect your information
Last updated: July 6, 2025
Our Commitment to Your Privacy
At Kavacham, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you visit our website, make purchases, or interact with our services. We are committed to being transparent about our data practices and giving you control over your information.
Information We Collect
Personal Information
Name, email address, shipping address, phone number when you place an order or create an account.
Payment Information
Payment details are processed securely through our trusted payment partners (Stripe, PayPal) and are not stored on our servers.
Device Information
Browser type, IP address, operating system, and device identifiers for analytics and security purposes.
Usage Data
How you interact with our website, pages visited, time spent, and referral sources to improve our services.
How We Use Your Information
Order Processing
To process and fulfill your orders, send confirmations, and provide shipping updates.
Customer Support
To respond to your inquiries, provide technical support, and resolve any issues.
Marketing Communications
To send promotional emails about new products and offers (only with your explicit consent).
Service Improvement
To analyze usage patterns and improve our website, products, and customer experience.
Data Protection & Security
Encryption
All data transmission is protected with SSL encryption to ensure your information stays secure.
Payment Security
We are PCI-compliant and use industry-standard security measures for payment processing.
Access Control
Limited access to personal information on a need-to-know basis by authorized personnel only.
Regular Audits
We conduct regular security audits and updates to maintain the highest protection standards.
Your Rights
Access Your Data
You have the right to request a copy of the personal information we hold about you.
Correct Information
You can request corrections to any inaccurate or incomplete personal information.
Delete Your Data
You can request deletion of your personal data, subject to legal and business requirements.
Marketing Opt-out
You can unsubscribe from marketing communications at any time using the links in our emails.
Third-Party Services
Payment Processing
Stripe and PayPal for secure payment processing. They have their own privacy policies.
Shipping Partners
USPS, FedEx, UPS for order fulfillment. They receive only necessary shipping information.
Email Marketing
Email service providers for communications (only with your consent).
Analytics
Google Analytics to understand website usage and improve user experience.
Questions About Our Privacy Policy?
If you have any questions about how we handle your personal information or would like to exercise your rights, please don't hesitate to contact us.